Customer satisfaction is our primary goal. Therefore, quality management is a core task for our executives, managers and employees.

Customer satisfaction is our ultimate goal. Hence, a functional and target-oriented quality management is a central topic for our management, our supervisors and staff. Especially in security and safety, compliance with standards and legal requirements is of particular importance. Therefore, we are always acting responsibly and with utmost care.

CPS Group’s quality management was created on the basis of relevant standards and on the current state of science and knowledge. It comprises the four elements planning, steering, assurance and improvement. They intertwine continuously, thus ensuring a dynamic process of permanent assurance and improvement of the quality of our services and our internal processes.

Achieving our company-goals is a task for the whole team of CPS Group. Each employee and all members of management contribute and add to the company’s success. The quality management as an essential part of our company’s philosophy thrives on the engagement of all team members and is therefore a central part of the fulfilment of our tasks.